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STORE POLICY

CUSTOMER CARE

We make sure our customers always come first. Feel free to contact us anytime at info@himerosjewelry.com and we will try to reply in the next 48 hours. All questions, concerns and most delicate topics are welcomed and will always be treated respectfully and with absolute privacy.

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All our packages use discrete packaging to make it impossible to determine the contents of the shipment.

PRIVACY POLICY

We value your privacy and personal information, so we make sure to do our best to protect the data you trust us with. We comply with all the regulations stated by both Zakon o varstvu osebnih podatkov (ZVOP-1 and GDPR (EU 2016/679) and protect your personal information from abuse, reveal and unauthorized access. By no means will we give out your data to third parties.

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All provided personal data will be dealt with care and will only be used for the purpose you provided/allowed for.

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What data do we collect?

  • Personal identification information - to enable your individual profile functionality

  • Payment processing data for 3rd party payment processing - to enable payment

 

How do we collect your data?

We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

 

How will we use your data?

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

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When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?

himerosjewelry.com is hosted by Wix. They provide us with an online e-commerce platform that allows us to sell, show our products and offer our services to you. Wix securely stores your data through Wix's data storage and databases. To read more about their Privacy Policy, please visit their website Wix.com.

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Marketing

thedottree.com would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Ascend by Wix

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If you have agreed to receive marketing, you may always opt-out at a later date.

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You have the right at any time to stop himerosjewelry.com from contacting you for marketing purposes.

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If you no longer wish to be contacted for marketing purposes, please contact us at info@himerosjewelry.com.

 

What are your data protection rights?

Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request to correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request the transfer of the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@himerosjewelry.com

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

jimerosjewelry.com uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Keeping your preferences

  • To provide you with the service you chose to receive from us

  • Understanding how you use our website

  • To monitor and analyze the performance, operation, and effectiveness in order to improve our website

  • To understand and improve the impact of our marketing campaigns

  • For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Essential Cookies - let you move around the website and use essential features like secure and private areas.

  • Analytic Cookies let us understand how you use our website (e.g. which pages you visit), they provide statistics on how our website is used, help improve the website by identifying any errors, and find performance issues.

  • Functionality Cookies– himerosjewelry.com uses these cookies so we can recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are at. A mix of first-party and third-party cookies is used.

  • Advertising Cookies – These cookies are used to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Himerosjewlery.com sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on any link to another website, you should carefully read their privacy policy.

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Changes to our privacy policy

Himerosjewlery.com keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2nd December 2021.

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PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

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